Flight Review: Malaysia Airlines MH1 from London Heathrow Terminal 4 to  Kuala Lumpur by Airbus A350-900 • RailTravel StationKUALA LUMPUR - Kementerian Pengangkutan (MOT) mengharapkan lebih banyak kapasiti penerbangan ditawarkan bagi menurunkan harga tiket kapal terbang ketika ini yang didakwa mahal dan membebankan rakyat.

Menterinya, Anthony Loke Siew Fook berkata, sekiranya syarikat penerbangan berbuat demikian harga tiket kapal terbang dapat diseimbangkan.

Menurutnya, harga tiket kapal terbang dipengaruhi banyak faktor termasuk peningkatan mata wang dolar Amerika Syarikat (AS) dan kenaikan harga minyak serta sewa pesawat yang menjadikan kos operasi semua syarikat penerbangan meningkat mendadak.

“Namun begitu kita amat mengharapkan supaya lebih banyak penawaran, lebih banyak kapasiti dan lebih banyak pesawat terbang.

“Sekiranya lebih banyak kapasiti maka ia dapat mengimbangkan harga tiket kapal terbang ini,” katanya semasa waktu pertanyaan-pertanyaan menteri di Dewan Rakyat pada Khamis.

Commuters welcome resumption of KTM train service between JB and Woodlands  | The Straits TimesKUALA LUMPUR: Malaysia will discuss with Singapore to allow the KTMB Shuttle Tebrau train service to continue even after the completion of the Johor Bahru-Singapore Rapid Transit System (RTS) Link project, Parliament was told.

Transport Minister Anthony Loke said that under the previous bilateral agreement between the two countries, one of the agreed-upon conditions is to cease the operation of the KTMB Shuttle Tebrau service six months after the completion of the RTS Link project.

"However, I understand YB Pulai's concern and I personally feel that it is not wrong if we have more connectivity between the two countries.

"My ministry will make an effort to negotiate this matter with Singapore to ensure this service can be retained even after the completion of the RTS Link project," he said.

Loke said this in reply to a supplementary question from Suhaizan Kaiat (PH-Pulai) during the Minister's Question Time on Thursday (Oct 26).

Mavcom: MyAirline Must Refund Customers Who Booked Tickets Evan As Ops  Cease | BusinessTodaySHAH ALAM - Tindakan syarikat penerbangan tambang murah, MYAirline menggantung operasi berkuat kuasa serta-merta menyebabkan penumpang terkandas di lapangan terbang dengan kerugian pembelian tiket sehingga RM4,000.

Pekerja swasta, Melor Buyong Aris, 34, berkata, sebanyak 32 tiket penerbangan dari Pulau Pinang ke Lapangan Terbang Antarabangsa Kuala Lumpur (KLIA) telah dibeli untuk tujuan program pejabat di negeri Pulau Mutiara itu.

“Saya yang uruskan setiap pembelian tiket penerbangan dengan semua aktiviti di sini (Pulau Pinang), jadi tiket untuk 16 pekerja syarikat kami hampir RM4,000 pergi dan balik.

“Sepatutnya penerbangan kami ke Kuala Lumpur pada 28 Oktober dari Pulau Pinang dan pulang semula ke Kuching, Sarawak pada 29 Oktober.

“Syarikat kami ada di Samarahan, tidak tahu bagaimana untuk pulang ke Sarawak semula disebabkan tersangkut di sini (Pulau Pinang),” katanya ketika dihubungi Sinar Harian pada Khamis.

SHAH ALAM: Kerajaan Selangor bakal memperkenalkan sistem Van DRT (Demand-Responsive Transit) Mobiliti Selangor pada tahun ini untuk menggantikan kemudahan Bas Smart Selangor di kawasan berkepadatan tinggi dan laluan sempit pada masa akan datang.

Exco Pelaburan, Perdagangan dan Mobiliti negeri Ng Sze Han berkata sistem Van DRT mengutamakan angkutan penumpang bagi tujuan meningkatkan penggunaan pengangkutan awam yang utama seperti rel dan bas.

"Berikutan pengumuman Kementerian Pengangkutan untuk menyelaraskan laluan bas di peringkat kerajaan Persekutuan melalui Prasarana Bhd, kerajaan Selangor melalui Mesyuarat Jawatankuasa Tetap Mobiliti Selangor semalam telah mengambil ketetapan untuk mengkaji semula laluan-laluan Bas Smart Selangor agar dapat diselaraskan bersama dalam perancangan Kementerian Pengangkutan," katanya dalam kenyataan hari ini.

KUALA LUMPUR: Amid its catering chaos since last Friday, Malaysia Airlines has not asked its passengers to bring their own meals onboard its flights, people close to the national carrier said.

They said certain media had taken the frequently asked questions (FAQ) that Malaysia Airlines posted on its website on Aug 30 out of context.

"It (the FAQ) was taken out of context, especially for questions number 8 and 9. This does not mean that the airline would not provide (in-flight) meals to its passengers. It simply can't do that as the ticket purchased, whether it's one-way or return, includes the pricing for meals onboard the flight," an insider told the New Straits Times today.

"This is a full-service carrier (FSC) and a national carrier. It's not a budget airline where most of them don't allow passengers to bring their own meals because they sell their own food and beverages onboard their flights," the insider added.

Malaysia Airlines stated in its FAQ that "passengers may bring their own meals onboard subject to liquids, aerosols and gels (LAGs) requirements. LAGs must not exceed 100ml per the requirements for international passengers departing or transiting at international airports in Malaysia."

Kuala Lumpur: Syarikat penerbangan tambang rendah terbaharu Malaysia MYAirline Sdn Bhd menawarkan dua pilihan perjalanan untuk penuntut di kedua-dua institusi pengajian tinggi awam dan swasta melalui FLYsiswa dan Program Penuntut MYAirline.

Dalam satu kenyataan, ia berkata, inisiatif FLYsiswa Kementerian Pengangkutan memberikan baucar RM300 untuk pembelian tiket penerbangan kepada penuntut yang mendaftar di institusi pengajian tinggi awam di seluruh Malaysia.

"Baucar itu boleh ditebus untuk satu atau beberapa pembelian penerbangan sehingga 31 Disember 2023, dengan tempoh perjalanan sehingga akhir Mac 2024," kata syarikat penerbangan itu.

Untuk memanfaatkan inisiatif tambang penerbangan FLYsiswa, penuntut yang layak perlu mengesahkan kelayakan mereka di subsidiudara.mot.gov.my, dan terus mendaftar di halaman pendaftaran FLYsiswa MYAirline, katanya.

PETALING JAYA: A new survey has found that the lack of punctuality in public transport services is the main complaint among commuters.

“Of the challenges the users of public transport faced, 54% stated lack of punctuality, 48% stated poor last-mile connectivity while 47% perceived the fares as too expensive,” UCSI University’s Poll Research Centre, which carried out the survey, said.

The survey, from July 10 to Aug 4, took into account feedback from 1,029 respondents on their perception toward public transport in Malaysia. Sixty-seven per cent of the respondents said they used various forms of public transport, including trains and buses.

The pollster said 21% of its respondents used public transport daily, 22% several times a week, and 24% several times a month. A third of the respondents said they did not use any form of public transport.

As for reasons to use public transportation, 39% of the respondents said it was because they do not have their own vehicle, 25% said it was due to traffic congestion, and 18% mentioned a lack of parking facilities and the costs they would have to incur using their own vehicle.

Among those who opted not to use public transport, the main reasons given were that they preferred using their own vehicle (33%) as well for convenience and safety concerns (19%).

SEREMBAN: Individuals with special needs, students and senior citizens in three states can now travel for free on the myBAS stage bus service, says Anthony Loke Siew Fook.

The Transport Minister said special needs individuals registered with the Welfare Department, students aged between seven and 17 and senior citizens who are above 60 can, from Tuesday (Aug 15), apply for the myBASKonsesi card which will allow them to travel for free on 58 routes in Negri Sembilan, Perak and Johor.

The move is also to encourage more people to use the public transport service.

"This is another initiative by the ministry under the Stage Bus Service Transformation programme to help reduce the living cost of the people.

"Those eligible will only have to bring their MyKad, MyKid or MyTentera identification document or the OKU card issued by the Welfare Department when applying," he told reporters after launching the card at the Terminal One bus station here.

story-imageJun 16, 2022 11:28 AM
LETTER | I refer to your news dated 10 June 2022 titled 'AirAsia Aviation Group says refunds nearly completed'.

Capital A Group CEO Tony Fernandes said “AirAsia airlines have already paid back nearly everyone. AirAsia has opened the world to so many people and the majority of our guests decided to take a credit shell to help us which we thank them for. Now that travel restrictions have been removed substantially in our major markets, we saw that many of our guests have already utilised their credit shells to start travelling again.”

AirAsia X CEO Benyamin Ismail said “It’s great to be back in the air after two long years in hibernation. We have resumed flights to Sydney, Delhi and Seoul already and are planning to announce a number of new routes in the near future to our most popular destinations and even more.

“We understand the frustration from our guests who were waiting for reimbursement caused by flight cancellations during the pandemic. However, we are ensuring they get back what they paid for future use, in the form of full credits for such amounts paid, by way of travel vouchers.”

Two years ago, I booked an AirAsia flight to Australia. However, the flight was cancelled by AirAsia due to the Covid-19 pandemic. AirAsia then decided to issue credit accounts without offering other refund options.

The truth is that all passengers like me wanted a refund and not by way of a credit account or travel voucher. By holding back passengers’ money, can AirAsia clarify what it really meant by saying that it has already paid back almost all passengers?

According to the Cambridge Dictionary, “refund” means an amount of money that is given back to you, especially because you are not happy with a product or service that you have bought and “reimbursement” means the act of paying back money to someone who has spent it for you or lost it because of you, or the amount that is paid back.